FAQ - KoolBikeLeathers.com

Q. How much is shipping?

A. Shipping is based on size, weight and destination

Q. What if I''m ordering from another country?

A. You need to make your order through the contact us link

Q. How long will it take to get my order?

A. Most orders are received within 14 business days in the USA

Q. How long will it take for you to ship once I make an order?

A. No later than 3 business days if you pay with a credit card or Paypal acct. Or 3 days after your check or M.O. clears

Q. What happens if the product gets damaged enrouteor is the wrong size ?

A. Contact me within 5 days of receiving product, Return in original box, if its a product defect or a mistake I'll exchange it.Otherwise a 20% restocking fee will apply.

Q. What if I change my mind and no longer want this particular item?

A. Send it back and I'll Refund your money Less a 20% restocking fee or you can exchange this item for one of equal value.